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Patch and Test Technician

Department: GDIT - CITS
Location: Tampa, FL

Location: MacDill AFB in Tampa, FL
Clearance: TS/SCI
Job Type: Full-Time (6 month Contract)
Target Salary Range*: $85,000-$100,000

*This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact salary


Position Overview

The Telecommunications Technician supports high-availability communications for a large, diverse user base across multiple secure networks. This role provisions, modifies, and restores services in accordance with local and higher-level policies, and provides installation, testing, systems integration, and technical support in a 24/7 operational environment.


Key Responsibilities

Telecommunications Operations and Maintenance

  • Prioritize and manage daily work assignments to meet operational requirements.
  • Troubleshoot, install, operate, and maintain PTF systems to ensure continuous service availability.
  • Operate and maintain USCENTCOM HQ fixed and deployable IT systems, including long-haul communications and tactical network infrastructure.
  • Install, troubleshoot, repair, and maintain telecommunications systems and equipment.
  • Complete service requests, generate reports, and support service restoration efforts, including equipment changes and configuration updates.

Service Coordination and Ticket Management

  • Coordinate and collaborate with internal IT organizations to support projects, maintenance, troubleshooting, and service implementations.
  • Open, track, and close service tickets using ServiceNow and FaCIT.
  • Maintain a Master Station Log.
  • Coordinate scheduled and unscheduled outages with DISA and other external agencies.

Secure Communications and Field Support

  • Configure, operate, and maintain cryptographic equipment.
  • Troubleshoot secure circuits locally and remotely.
  • Provide field support at forward locations within the Area of Responsibility, as required.

Shift and Mission Support

  • Support rotating shifts and non-standard work schedules as mission requirements dictate.

Qualifications

Experience

  • 3+ years of related experience. [Required]
  • Experience in high-tempo military or enterprise telecommunications environments.
  • Proficiency with long-haul data and voice transmission technologies, including fiber, copper, and satellite.
  • Experience troubleshooting SONET/MSPP, CTP, and ODXC systems.
  • Experience with encryption devices and secure voice/data transmission policies.

Skills

  • Strong analytical and troubleshooting skills supporting mission-critical communications.

Certifications

  • Applicable DoD 8140 or DoD 8570 certification, such as CompTIA Security+ CE. [Required]

Clearance

  • TS/SCI clearance. [Required]

Other Requirements

  • Bachelor’s degree is not required.
  • Valid U.S. passport. [Required]
  • Ability to lift up to 50 pounds. [Required]
  • Location: Customer site at MacDill AFB, Tampa, Florida.
  • Ability to support rotating shifts and non-standard work schedules as mission requirements dictate. [Required]

Preferred Qualifications

  • Hands-on experience with KG-175D/G/F/N/X TACLANE and KG-250X/XS encryption devices.
  • Knowledge of higher-level transport infrastructure, including SONET/MSPP and ODXC.
  • Prior experience in military Tech Control or Patch and Test Facilities.

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